Kreativity » Privacy & Cookies

Privacy & Cookies

These terms explain how personal data and cookies are collected, used, and protected through KREATIVITY.

01. Agreement

This Privacy Policy explains how we collect, process and safeguard personal data when you interact with our website. By using the website, you agree to the terms set out in this Policy.

We may update this Privacy Policy at any time and the latest version will always be available on the website. Continued use of the website after updates indicates acceptance of the revised Policy.

This Privacy Policy applies only to data collected through this website and does not cover information collected offline.

02. Legal Grounds

Where applicable, personal data may be processed under one or more of the following grounds:

  • Contractual necessity
  • Legal obligation
  • Legitimate interests, including service operation and analytics
  • Explicit consent where required

03. Data Collection

3.1 Personal Information

We collect personal information provided through account creation, checkout or newsletter subscription. This may include your name, email address, postal address, phone number and payment details. You may browse the site without providing personal information.

We may collect credit card information during checkout for the sole purpose of securely transmitting it to our authorised payment gateway. This information is not stored on our servers after the transaction is completed.

3.2 Technical and Usage Information

We collect data through cookies and analytical tools to maintain website functionality (including cart behaviour) and to understand aggregated usage patterns.

3.3 Sensitive Information

We do not retain financial identifiers on our servers after a transaction. We do not collect sensitive personal data unless required by law.

04. Data Usage

4.1 Service Delivery and Operations

We use collected information to fulfil orders, manage customer accounts, respond to enquiries and operate the website.

Personal information will not be sold, exchanged or transferred to any external party without your consent, except where disclosure is required to deliver the purchased product or service.

4.2 Communications

The email supplied during checkout may be used for order updates and occasional company announcements. Each marketing email includes an unsubscribe option.

4.3 Site Functionality

Cookies are used to maintain cart information, recognise returning visitors and improve overall site performance.

05. Data Protection

5.1 Technical Safeguards

Sensitive information is transmitted via SSL encryption and securely processed by authorised payment gateways. All sensitive payment information is encrypted directly into the payment gateway provider’s database and is accessible only to authorised individuals with designated access rights who are obligated to keep this information confidential.

5.2 Organisational Measures

Access to stored information is restricted to authorised personnel. No payment card data is stored on internal servers once a transaction is completed.

06. Data Sharing

6.1 Third-Party Service Providers

We do not sell or trade identifiable personal data. Limited sharing occurs with trusted providers supporting website operations, payment processing or customer service, under confidentiality terms.

6.2 Legal Requirements

We may disclose information when required by law, to enforce website policies or to protect legitimate interests such as property or safety.

6.3 Non-Identifiable Data

Aggregated, non-personal data may be used for analytics, advertising or similar functions.

6.4 Regional Compliance

We comply with CalOPPA regarding user access and modification rights. We comply with COPPA and do not knowingly collect data from individuals under 13.

Users may access and update their personal information at any time by logging into their account dashboard and using the profile editing functions.

07. Contact

For questions about this Privacy Policy, contact Kreativity at:

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Container 700ml with lid

  • hotCHOC+, multiSPRAY+, volumeSPRAY

700ml container with lid designed for use with KREATIVITY sprayers. Suitable for storing and dispensing materials used during spraying.

The container is safe for heating contents up to 80°C and allows quick switching between materials during operation.

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Flat-Jet Nozzle

  • hotCHOC+, multiSPRAY+, volumeSPRAY

Flat jet nozzle designed for KREATIVITY multiSPRAY+, volumeSPRAY and hotCHOC+ sprayers. Produces a linear 0.7mm spray pattern suited to controlled directional spraying and even surface coverage.

Commonly used when coating trays, applying consistent layers or directing spray across narrow sections during food preparation.

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Short Nozzle Extension

  • hotCHOC+

Bent stainless steel nozzle extension designed for KREATIVITY hotCHOC+ sprayers. The angled extension redirects the spray direction, allowing more precise application on horizontal surfaces, tight areas or locations where direct spraying is difficult.

Provides improved control when applying heated chocolate and similar materials during preparation or finishing tasks.

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Long Nozzle Extension

  • multiSPRAY+, volumeSPRAY

Bent stainless steel nozzle extension designed for KREATIVITY multiSPRAY+ and volumeSPRAY sprayers. The angled extension redirects the spray direction, allowing easier application of food materials onto horizontal, vertical or angled surfaces.

Improves reach and control when spraying in baking and food preparation environments.

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Piston Spring

  • volumeSPRAY

Replacement piston spring designed for the KREATIVITY volumeSPRAY sprayer. The spring provides the tension required for proper piston return during the pumping cycle.

Maintaining correct spring tension supports consistent pump function during spraying operations.

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Piston Spring

  • hotCHOC+, multiSPRAY+

Replacement spring for the piston mechanism in KREATIVITY multiSPRAY+ and hotCHOC+ sprayers. The spring provides the tension required for the piston to return during the pumping cycle.

Restoring proper spring tension helps maintain correct sprayer operation and consistent performance.

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Round-Jet Nozzle R8

  • hotCHOC+, multiSPRAY+, volumeSPRAY

0.8mm round jet nozzle designed for spraying high-viscosity materials. Compatible with all food spray guns and suited to applications where thicker materials require a larger nozzle opening.

Supports controlled dispensing and consistent spray output during use.

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Round-Jet Nozzle R6

  • hotCHOC+, multiSPRAY+, volumeSPRAY

0.6mm round jet nozzle designed for spraying low to medium viscosity materials. Compatible with hotCHOC+, multiSPRAY+ and volumeSPRAY sprayers.

The R6 nozzle produces a round spray pattern suitable for materials that require slightly higher flow than finer nozzle sizes.

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Round-Jet Nozzle R4

  • hotCHOC+, multiSPRAY+, volumeSPRAY

0.4mm round jet nozzle designed for spraying low-viscosity materials. Compatible with hotCHOC+, multiSPRAY+ and volumeSPRAY sprayers and intended for applications where a fine, controlled spray is required.

The nozzle produces a focused round spray pattern that works well when spraying thinner liquids.

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Piston Assembly

  • hotCHOC+, multiSPRAY+

Replacement 5.5mm piston designed for the KREATIVITY multiSPRAY+ and hotCHOC+ sprayers. The piston forms part of the internal pump mechanism responsible for generating pressure during spraying.

Correct piston sizing is required when using the matching 5.5mm pump housing to maintain reliable spraying performance.

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Wing Screw

  • hotCHOC+, multiSPRAY+, volumeSPRAY

Threaded wing screw used to secure components on KREATIVITY food sprayers. The screw allows parts to be tightened or removed by hand during assembly, adjustment or cleaning.

Used as a standalone replacement part for hotCHOC+, multiSPRAY+ and volumeSPRAY units.

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Suction Tube

  • hotCHOC+, multiSPRAY+, volumeSPRAY

Replacement suction tube with an integrated sieve that sits inside the KREATIVITY sprayer containers. The built-in filter screens material before it enters the pump system during operation.

Filtering material at the container helps maintain consistent spray performance and reduces the risk of blockages.

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Suction Tube Extension

  • multiSPRAY+, volumeSPRAY

The suction tube extension allows users to operate the KREATIVITY volumeSPRAY and multiSPRAY+ guns using a larger floor-based container instead of the standard bottle. It connects to the sprayer to draw material directly from the external container during operation, allowing for greater reach, flexibility and output.

Not suitable for chocolate or other heat-sensitive materials.

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Pump Housing

  • hotCHOC+, multiSPRAY+
Pump housing designed for the KREATIVITY multiSPRAY+ and hotCHOC+ sprayers. Provides the correct interface for the pump and flow components and restores normal operation when the original housing becomes worn or damaged. This version is compatible only with the 5.5 mm piston.
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Pump Housing

  • volumeSPRAY

Replacement housing unit designed for the KREATIVITY volumeSPRAY sprayer. The pump housing forms the main pump body required for correct suction and spraying performance.

Damage, cracking or wear to the housing can affect normal pump operation and spraying performance.

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Power Washer Jet Nozzle

  • multiSPRAY+, volumeSPRAY
Jet nozzle designed for KREATIVITY multiSPRAY+ and volumeSPRAY sprayers. This attachment creates a narrow, high-energy jet stream suitable for removing grease and residues from trays, ovens and other surfaces when a concentrated cleaning stream is required.
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Piston Assembly

  • volumeSPRAY

Replacement piston assembly designed for the KREATIVITY volumeSPRAY sprayer. The piston forms part of the internal pump mechanism responsible for generating pressure and moving material during spraying.

Correct piston operation is required to maintain consistent pressure and material delivery during use.

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Nozzle Insulation Sleeve

  • hotCHOC+

Thermal insulation sleeve designed for the KREATIVITY hotCHOC+ sprayer nozzle. It helps maintain material temperature around the nozzle area, keeping chocolate fluid and reducing thickening during use.

Maintaining temperature at the nozzle supports more consistent spraying performance, particularly with cocoa-butter-heavy mixtures.

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Control Knob

  • hotCHOC+, multiSPRAY+, volumeSPRAY

Power and flow control knob compatible with KREATIVITY multiSPRAY and volumeSPRAY sprayers. It is used to adjust output during operation, allowing the user to control the level of spray.

Worn or damaged knobs can affect adjustment and control during use.

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Atomiser Inserts

  • hotCHOC+, multiSPRAY+, volumeSPRAY

2x Atomiser inserts designed for KREATIVITY food sprayers that convert flowing material into a controlled spray pattern during application. This updated version includes an integrated half ball, replacing the separate internal valve ball used in earlier systems.

Supplied as a set of two replacement inserts.

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Insulation Sleeve 700ml

  • hotCHOC+

Insulation sleeve designed for the 700ml hotCHOC (hC) container. The sleeve helps maintain the temperature of chocolate and other heated materials when working with a spare or backup container.

Reducing heat loss during use supports more consistent material viscosity and spraying performance.